How to deactivate or activate a team member
Updated
Overview
AdHub lets you deactivate a team member without deleting them, and reactivate them later. This guide shows you how to change a member's status from Settings > User Management.
Video walkthrough
Watch: deactivating and activating a team member
Steps
Step 1 — Open Settings
Click the Settings icon (⚙️) in the top-right corner of AdHub.
Click the Settings icon
Step 2 — Inactivate the member
On the Users tab, click the ⋯ actions menu next to the member and select Inactivate.
Select Inactivate from the actions menu
Step 3 — Open the Inactive tab
Click the Inactive tab to see members who are currently inactive.
Click the Inactive tab
Step 4 — Open the actions menu
To reactivate the member, click the ⋯ actions button next to their name.
Click the actions button next to the inactive member
Step 5 — Activate the member
Select Activate to change the member's status back to active.
Select Activate from the actions menu
What happens next
- An inactive member moves to the Inactive tab and shows the Inactive status.
- An activated member moves back to the Active tab.
- Only active members can receive leads through lead assignment.
Related articles
- How to invite a team member
- How to set up lead assignment for team members
Related articles
- How to invite a team member Invite team members to your AdHub workspace from User Management and assign each person a role.
- How to set up lead assignment for team members Choose how new leads are assigned in Lead Assignment and pick which team members receive them.
- Understanding Roles What Owner, Admin, Manager, and Agent roles can each do.